Your privacy matters to Bleyer Bullion so whether you are new to Bleyer or a long-time customer, please do take the time to get to know our practices – and if you have any questions contact us.
· what information we collect and why we collect it;
· how we use that information; and
· the choices you have with regard to the use of your personal information.
Collection of Information
When you enquire, purchase or open an account with us, we collect the following personal information from you:
information sufficient to identify you to us and ensure that you are who you say you are and provided to us in accordance with due diligence, contact information such as name, email address, mailing address and telephone number; and any online account unique identifiers such as user name and password where Bleyer has an online purchasing option.
When you sign up for our Newsletter, we collect your email address and name.
As is true of most websites, but subject to your browser settings, we automatically gather information about your computer such as your IP address, browser type, referring/exit pages and operating system.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them.
Use of Information
When you contact Bleyer, we may keep a record of your communication to assist us and you in ensuring that you get the best from our services.
It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers (for example Secure Precious Metals offshore storage facility). By submitting your personal data, you agree to this processing, storing and transfer.
You may choose to stop receiving our Newsletter by following the unsubscribe instructions included in these emails or by contacting us.
Bleyer will treat as confidential all information it holds in relation to a Customer where that information is not in the public domain. Subject to this clause Bleyer will not disclose such confidential information to third parties.
Bleyer may ask for your permission by email to disclose your personal data to service providers not affiliated with Bleyer, but you have the right to refuse.
We may provide your personal information to companies that provide services to help us with our business activities such as emailing newsletters or offering customer service. These companies are authorized to use your personal information only as necessary to provide these services to us.
We may share aggregated, non-personally identifiable information publicly and with our partners – like publishers, advertisers or connected sites. For example, we may share information publicly to show trends or publish market research.
We will disclose otherwise confidential personal data and confidential information if we are compelled to do so by laws and regulations applicable to us and/or our agents, and whether in the United Kingdom or elsewhere.
Cookies and Other Tracking Technologies
As is true of most websites, but subject to your browser settings, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp and clickstream data.
We use this information, which does not identify individual users, to analyse trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole.
We do not link this automatically collected data to personally identifiable information.
We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close your browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser's "help" file under “clear browsing history”.
We set a persistent cookie to store your preferred currency, language settings and affiliate code, which is a unique code associated to the website that referred you to Bleyer, if applicable. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site.
If you reject cookies, you may still use our site, but your ability to use some areas of our site will be limited.
Google AdWords Remarketing
Bleyer may use, through its website, the Google Adwords Remarking Service to advertise on third party websites (including Google) to previous visitors to our website. Google AdWords Remarketing is a remarketing and behavioural targeting service provided by Google. It connects activity on our website with the Adwords advertising network.
Google AdWords Remarketing displays relevant advertisements to you based on pages of the Bleyer website that you have viewed by placing a cookie on your computer. This cookie does not identify you or give us access to your computer. The cookie allows us to show you relevant advertisements across the Google Advertising Network based on your previous browsing of the Bleyer website.
You can opt out of Google Adwords Remarketing by visiting http://www.google.com/settings/ads
You can opt out of all third party cookie advertising by visiting http://www.networkadvertising.org/choices
We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.
We restrict access to personal information to Bleyer employees, suppliers and agents (for example refining companies for the purpose of sending the bars/coins direct to the client), secure storage facilities and consultants working directly for Bleyer, who need to know that information in order to process it for us, and who are subject to strict contractual confidentiality obligations at least equal to those we owe to you and such persons may be disciplined or terminated if they fail to meet these obligations. If you have any questions about security on our website or otherwise, please contact us.
We will retain your information in line with UK Data Protection Law. If you wish to cancel your account with us or request that we no longer use your information to provide you services, please contact us. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes and enforce our agreements.
Links to Other Websites
Our website includes links to other websites whose privacy practices may differ from those of Bleyer. If you submit personal information to any of those sites, your information is governed by their privacy statements. We encourage you to carefully read the privacy statement of any website you visit.
Access to Personally Identifiable Information
If your personally identifiable information changes, you may correct, update or amend it. We will respond to your request generally within one business day.
Notification of Privacy Statement Changes
We may update this privacy statement to reflect changes to our information practices. If we make any material changes we will notify you by email (sent to the email address specified by you) or by means of a notice on our website prior to the change becoming effective.
You can contact us by writing us at the address below or email our team on: [email protected]
West Hele Farm